FAQ
Arrival / departure
On the day of arrival, the booked room is available from 03:00 pm. On the day of departure please leave your room by 11:00 am.
Desk / opening times
Monday - Saturday 06:00 to 24:00
Sunday and public holidays 07:00 to 22:00
For arrivals and departures outside these times, please contact us in advance.
Arrival by public transport
From the tram stop "Empelde" (line 9) you can either take bus no. 560 to Benthe, stop »Am Steinweg« (15min.) or a taxi (5min.)
Parking
For guests of our hotel we have free parking space in front of the hotel. We cannot guarantee availability for time of events in our hotel.
Charging station for electric cars
We provide a charging station with two ac - charging points for our guests. Ad-Hoc Charging (Mastercard/Visa & Paypal) only.
The charging station is located right of the building.
Breakfast
Breakfast times:
Monday to Saturday: 06:30 to 10:00
Sundays and public holidays: 08:00 to 10:30
A breakfast buffet is provided. Eggs will be served fresh to your liking.
Vegan / gluten free products
If you need vegan or gluten free products please inform us before arrival so we can provide them in time.
Restaurant
Our restaurant and dining room are open daily from 12:00 - 22:00. From 12:00 - 14:00 and 18:00 - 21:00 we serve delicious dishes from the Benther Berg kitchen. In the warm season you can take a seat on our covered terrace.
SPA
Our indoor swimming pool with relaxation area is open daily from 06:30 - 22:00. The sauna is open on request from 17:00 - 21:30. Please inform our colleagues at reception desk in advance if you would like to use the sauna. Towels are free of charge. Bathrobes can be rented for 5€. Bath slippers are available for purchase for 2.50€
Hiking / Cycling
You will find the entrance to the green nature of the Benther Berg directly behind our hotel. On an approx. 7.5 km long circular path, partly with a beautiful view into the Calenberg countryside, you can go around the Benther Berg on foot or by bike (unpaved paths). Many small paths off the main paths through the forest offer variety and opportunities to explore nature. Families will enjoy walking through the forrest or go geocaching at Benther Berg.
Sightseeing / distances
Hanover Old Town: 12 km
Deister open-air theatre, Barsinghausen: 17 km
Hannover Zoo: 15 km
Herrenhausen Gardens: 14 km
Maschsee lake: 12 km
Exhibition grounds: 19 km
Hanover city hall: 12 km
Sealife Hanover: 14 km
Hanover soccer stadium: 11 km
Hanover State Opera House: 13 km
Lake Steinhude: 34 km
Waterwheels Deister: 19 km
Laundry service
If you drop off your clothes between 08:30 - 16:00, you will receive them washed and ironed the following day. (Price list is available in the rooms).
Room service
You can use our room service (3,00€ per service) between 12:00 - 14:00 and 18:00 - 21:00.
Dogs
Well-behaved dogs are welcome after registration. We charge a cleaning fee of 15,00€ per night.
Smoking
We are a non-smoking hotel. Smoking is prohibited in all rooms and public areas.
Payment
In our hotel and restaurant you can pay by cash, Mastercard, Visa, EC card, Maestro and contactless payment.